 |
How do I open an account? To create a new account, please click on "Register" button on top of the page, and then fill out the appropriate information. You may start shopping once you have created your new account.
What is PayPal? PayPal is a quick, safe and free way to pay for your online purchases – you won't be charged for your transaction, and you can use it to securely send money worldwide. You also decide how you want to pay – from your bank account, credit card or PayPal account balance.
Plus, while bank transfers and money orders take days to arrive or clear, PayPal payments are instant, so we can prepare your order for shipping as soon as you have paid.
For more details, or to sign up for a PayPal account, visit www.paypal.com
How does Paypal work? Please visit How does Paypal works?
How do I place an order? We have three simple steps for ordering: Step1: You will need to login first. If you are a new user, you may register as a member for free. Step2: Browse the item you wish to purchase - by inputting the keyword in the search file located on the top left of the page, or click on the category list on the left of the page. When you have f ound the products you would like to purchase , simply click the "Add To Cart" button. You will see these items in your shopping cart now (View cart). Step3: When you have finished your shopping, simply click on the Checkout button locate don the top right of the page or at the bottom of your shopping cart. The website will then lead you though the process of providing delivery and payment details.
How long does it take to confirm my payment? If you pay by Paypal , we will be able to confirm your payment immediately and we will dispatch your order within 1 business day.
Can I pay by Credit Card. We use a third party company, PayPal, to securely process credit card payments. Customers' credit card details will not be stored or exposed in our website.
When will you ship out my order? Your order will be dispatched within 1 working day after we have confirmed your payment. You will be notified via an email with a unique tracking number and delivery details.
Why do I receive a different item with what I have ordered? Please contact us with your order number. We will resolve this mistake as soon as possible.
What's Ticket System. We highly suggest to prefer Support Tickets because this communication will be recorded and remain in our database for your convenience. While a message sent by e-mail through regular Contact Us form (below) can be lost or rejected by Spam filters
Order Tracking
Please contact us by
1. Email to: sales@iloveclassicdvd.com or
2. Submit a Support Ticket System through http://www.iiwarehouse.com/sampleilove/contact_us.php
Your enquiries will be promptly attended within 2 business days.
Shipping Time Order Processing Time: 1-2 Business Days.
Postage Time: 4-10 Business Days (Australia-wide)
Postage Time: 5-20 Business Days (World-wide)
If your order is more than 30 DVDs, EMS international express will be used to ensure quick and safe delivery.
EMS will take 4-8 business days anywhere around the world.
|
 |